Health and safety charter
At our practice, your health and safety come first. We regularly review our procedures to ensure they comply with current regulations, and we encourage you to inform a staff member if you notice any areas of concern so that immediate action can be taken.
We have a safety culture that places patient safety at the centre of everything we do, including healthcare delivery, setting objectives, developing procedures, and selecting products and equipment. We encourage open and honest discussions among team members to address any work-related challenges in the best interests of our patients.
To ensure patient safety, we:
Follow the latest infection prevention guidelines, including those from NHS England
Use dental instruments that are either single-use or sterilised after each use
Decontaminate work areas, such as dental chairs, hand-held equipment, and cupboard handles, between patients
Maintain a high standard of personal hygiene, including wearing clinical clothing and limiting jewellery
Monitor practice water quality and disinfect dental unit waterlines to keep them clear
Handle waste in accordance with current regulations and dispose of it using approved carriers
Seek expert advice if a team member is suspected of having a blood-borne infection. In such cases, the team member undergoes an occupational health examination and follows guidance on treating patients
Ensure all team members are trained in safeguarding children and vulnerable adults, and follow our safeguarding procedures, which are regularly monitored and reviewed
Operate a clinical governance system that uses integrated risk management to identify, assess, analyse, and manage all risks and incidents, helping us continuously improve our care and service
The practice manager is responsible for overseeing all aspects of the practice. The team is supported through regular meetings, staff training, personal development, and appraisals. We welcome questions, comments, and suggestions from patients, so please feel free to contact the practice manager if you have any concerns.
